Challenges

• There are not many digital platforms to connect contractors and customers in the market
• Solve the problem of utility service needs for households/ companies of customers in big cities
• Expand access to individual customers of small and medium-sized construction contractors
• Create a business model that can be scaled across the country

• Complete a digital product to solve the market problem at a reasonable cost

Conclusion

• Successfully launch WOW products for some markets in Hanoi, Da Nang, ...
• Attract hundreds of contractors at major components in Vietnam
• Successfully connect thousands of orders for customers in need
• Successfully build an end-to-end order management system, connecting contractors and customers
• Build a flexible service package management mechanism for contractors at a reasonable cost
• Offer a wide selection, from mobile apps to web apps for both contractors and customers
• Improve profit efficiency, service quality

Web Portal

Internal operating and system management page for WOW with a unified software platform and standardized data:

• Users management
• Customers management
• Contractors management
• Orders management
• Service
• Payment
• Promotions
• News
• System

Mobile Applications

App includes mobile application and web application for customers:

• Account management
• Contractors search
• Service orders booking
• Orders management
• Payments management
• News and promotions

App includes mobile application and web application for contractors:

• Account management
• Service orders booking
• Orders management
• Payments management
• Service package management
• Employee management
• News and promotions