Business Development Assistant (Business Assistant / Account)

Who We Are

Nexlab Technology is a software company of around 20 people in Ho Chi Minh City. We build products for enterprise clients across healthcare, education, manufacturing, tourism and commerce. Our entire delivery pipeline runs on AI tooling, and we hire people who want to learn this way of working rather than unlearn an older one.

About the Role

You own the groundwork behind Nexlab's new business: the market research, proposals and pitch decks the CEO takes into client meetings. After a deal starts, you stay on as the account contact, tracking progress and making sure client requests reach the right people internally and get answered. You work directly with the CEO. Priority domains are healthcare, education and technology.

How We Work — AI-First, AI-Driven

• AI tooling is part of daily work in every function here, not only engineering — drafting, research, data handling and reporting all run through it, with a human accountable for the output.
• This model lets one person deliver what used to take a small team. Output expectations step up at the 3 / 6 / 12-month marks, with concrete criteria discussed at onboarding.
• We ship to enterprise clients, where mistakes carry real cost. The rule that never bends: AI proposes, humans decide. You are the person who catches what the model got wrong.
• The team works onsite. We measure what gets delivered, not hours at a desk — but early-career roles are expected in the office, because that is where the learning speed comes from.

Key Responsibilities

Business proposals with the CEO (primary focus)

• Collect market and client information to support new business proposals
• Draft proposals, pitch decks and presentation materials for clients
• Prepare documents for the CEO's client meetings, focused on healthcare, education and technology

Account management

• Act as the point of contact for assigned clients
• Track progress on client work and keep the client updated
• Consolidate client requests and coordinate with internal teams to respond

Working with AI tools

• Use Claude Design, ChatGPT and Gemini to draft content, build documents and research; basic familiarity is enough to start, the company provides further training
• Check AI-generated material before it goes to a client

Admin and business support

• Handle other administrative and business tasks assigned by the CEO

Requirements

• College or university degree, preferably in economics, business, marketing or a related field.
• 1–2 years in account management, business assistant or sales support roles. Freshers with strong potential are considered; the company provides training.
• Good spoken and written Vietnamese, plus English reading comprehension for working documents.
• Proficient with Word, Excel and PowerPoint, or Google Workspace.
• Hands-on use of ChatGPT, Gemini or Claude at a basic level. This is an operating condition for the role, not a bonus.
• Careful and proactive, comfortable handling many tasks in parallel.

Nice to Have

• Experience with clients in healthcare, education or technology
• Experience preparing proposals or pitch decks

Benefits

• Salary: 10–15 million VND/month, negotiable based on capability — reviewed on demonstrated capability, not seniority
• Bonuses and other benefits under company policy
• Full BHXH / BHYT / BHTN under Vietnamese labour law
• Young, professional team; direct exposure to enterprise client projects from day one
• Mentor assigned for early-career roles, with mandatory review on every change
• Team building, birthdays, public holidays, and the company Year-End Party

Location / Working Hours

• 210 Hoàng Hoa Thám, Bảy Hiền Ward, Ho Chi Minh City
• Full-time, onsite at the Nexlab office; some projects include periods at the client's site
• Monday – Friday, 09:00 – 18:00

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