Alongside their management team, we help breathe life to a super ecosystem which ensures operation need and also acts as an on-demand aggregator serving end-users.
- A successful digital transformation for whole ecosystem
- Attract 50,000 new customers in Vietnam
- 70,000 service orders
- Run the whole operation system smoothly with transparent procedures and workflow
- Build a complete, centrally-managed digital model for technician, technical partner through mobile app and web portal
- Build a complete, centrally-managed digital model for seller, dealer through mobile app and web portal
- Digitize, create process for data life cycle from factory, sale, service
- Build data transparency for KPI system so that managers can rely on it to evaluate employees' performances
- Build features to run marketing, business campaigns
- Build mobile apps, web apps directly connected with Daikin global
- Improve productivity, increase profits, and reduce human risks
- Successfully build IOT system for Daikin
An interaction portal for Daikin's internal system, managing all users, parties on the same unified software platform, with transparency and data standardization:
- Technical Station
- Technical Partners
- Call center
Application for Personal/ Business Customer:
- Request Daikin service for repair and maintenance via online application
- Use your location to find a technician who can quickly and reliably meet your requirements.
- You will see the identification image and the technical evaluation criteria of the technician
- Detailed information about test results and service receipt are provided and sent to your email.
- After using the service, you can rate and give feedback to Daikin to improve the service quality.
Application for Technician:
- Technicians can actively receive warranty, repair and maintenance service requests for DAIKIN services
- Easily track and check service requests on the application
- Display the location and route of the technician to the customer
- Support technician to diagnose the fault, the cause of damage based on the phenomenon of the machine
- Supplying equipment information, components details, technical drawings
- Preferential policies and training support from DAIKIN VIETNAM for technicians
Application for Administration
Application for Smarthome Devices
Application for Warehouse